Legal disclosure language

A legal disclosure is required when a user is opted in. Attentive's standard legal disclosure language is below. Per legal requirements, legal disclosure language must be displayed in a "clear and conspicuous" manner. This legal disclosure language may not be hidden behind a link.

Note that you must edit the company name and terms & privacy links with the URLs provided by your dedicated Customer Success Manager (CSM) or our White Glove team. You must send any other changes to the legal disclosure language to your Customer Success Manager or the White Glove team for review prior to implementation. Our team will review the opt-in unit with compliance in mind.

If subscriber must check a checkbox (e.g. checkout) to opt-in

Note: Checkbox must be unchecked as default on page load

By checking this box, you agree to receive recurring automated marketing text messages (e.g. AI content, cart reminders) from {Company} at the number you provide. Consent not a condition of purchase. We may share info with service providers per our Privacy Policy. Reply HELP for help & STOP to cancel. Msg frequency varies. Msg & data rates may apply. By clicking this button, you also agree to our Terms {Terms_Hyperlink} (incl. arbitration) & Privacy Policy {Privacy_Policy_Hyperlink}.

If subscriber must manually enter number and click submit (no checkbox) to opt-in

By submitting this form, you agree to receive recurring automated marketing text messages (e.g. AI content, cart reminders) from {Company} at the number you provide. Consent not a condition of purchase. We may share info with service providers per our Privacy Policy. Reply HELP for help & STOP to cancel. Msg frequency varies. Msg & data rates may apply. By clicking this button, you also agree to our Terms {Terms_Hyperlink} (incl. arbitration) & Privacy Policy {Privacy_Policy_Hyperlink}.

Additional requirements

You must send your final opt-in implementation to your dedicated CSM or our White Glove team before it goes live, so Attentive can review it.

You must also maintain records of customer opt-ins through the Subscriber API. For example, if a customer opts in through a checkout checkbox, you need to retain records showing the opt-in.